Privacy Policy

Personal Data Processing Notice – https://www.vismaravetro.it/it/


Informational document pursuant to article 13, Regulation (EU) 2016/679.


We are hereby providing you with the information regarding our processing of your personal data as required by article 13 of the European General Data Protection Regulation (EU Regulation 2016/679). This notice does not apply to other websites that can be visited via any links found throughout the site https://www.vismaravetro.it/it/ and, therefore, the Data Controller has no responsibility for these websites.


Pursuant to articles 4 and 24 of EU Regulation 2016/679, the Data Controller is Vismaravetro Srl, whose registered offices are in via Gramsci 8, 22066 Mariano Comense (CO) - Italy, e-mail: privacy@vismaravetro.it, telephone number: +39 0362 992244

Purpose of the processing Legal basis Data retention period Nature of provision
A) Navigation within this website Legitimate interest article 6, paragraph 1, letter f) GDPR
Activities strictly necessary for the operation of the site and provision of the platform navigation service
See cookie policy Required. Technical cookies are required to enable the data subject to interact with the site.
B) Registration to the newsletter to receive marketing communications. The data will be entered in the company’s CRM software. The Data Controller makes use of newsletter and promotional communication sending systems and their reports in order to compare the results of its communication efforts and, where necessary, improve them. Reports enable the Data Controller to know, for example: the number of readers, openers and unique clickers; the devices and operating systems used to read the communication; details on the activities of individual users; details about sent emails, delivered and non-delivered emails, and forwarded emails. The data are used to compare and where necessary, improve the results of our communication efforts. Consent article 6, paragraph 1, letter a) GDPR Until revocation Optional. If consent is not given, it will simply be impossible to send marketing communications
C) Request for information – on products, assistance, contacts, sales network, spare parts, suggestions, receiving catalogues Legitimate interest article 6, paragraph 1, letter f), GDPR 1 year Required. The data must be provided in order to be able to satisfy the Data Subject’s request

Recipients

The personal data provided will not be disclosed
The data may be communicated to parties that act as Processors, independent Data Controllers or natural persons under the authority of the Data Controller and Processor in order to comply with the related contracts or purposes. More specifically, the data may be communicated to recipients in the following categories:- service providers managing the information system and communication networks of Vismaravetro Srl (including electronic email); - assistance and consulting Firms or Companies; - competent authorities in order to comply with legal obligations and/or public body provisions, on request; - for administrative/accounting purposes, the data may be transmitted to business rating firms providing solvency and payment habit analytics and/or subjects providing debt collection. The list of designated Processors is continually updated and available at the registered offices of Vismaravetro Srl.


Data transfer to a third country and/or international organisation

Information of a personal nature will not be transferred to countries outside the European Union. Where consent has been given for marketing activities, transfer outside the European Union may occur. In such case, the data will be transferred in compliance with article 44 and following of EU Regulation 2016/679


Data subject rights

You may exercise your rights as set out in articles 15, 16, 17, 18, 19, 20 and 21 of EU Regulation 2016/679 by submitting your request to the Data Controller via the contact methods specified at the beginning of this privacy notice. In particular, you have the right, at any time, to ask the Data Controller access to your personal data, as well as to rectify, erase, and restrict processing of your data. In addition, where relevant, you have the right to object to the processing of your data and to withdraw your consent at any time. Withdrawal of your consent, however, will not affect the lawfulness of the processing carried out before your withdrawal. Where relevant, you have the right to the portability of your data and, in such case, the Data Controller will provide your data in a structured, commonly used and machine-readable format. Without prejudice to any other administrative and judicial remedy, if you believe that your data is being processed in breach of the provisions of EU Regulation 2016/679, you have the right to lodge a complaint with the Italian data protection authority (https://www.garanteprivacy.it/), as set out in article 15, letter f) of said EU Regulation 2016/679.



Date of update: 05 November 2020



Data Controller

VISMARAVETRO SRL

01.04.2020 / NOTICIAS VISMARAVETRO
COMPARTIR

Te escribimos hoy para compartir las acciones que Vismaravetro ha desarrollado para responder a la propagación del Coronavirus Covid-19, haciendo así también nuestra parte en este delicado momento.

 

Nos guiamos por dos principios en esta acción:

1) mantener un servicio constante a nuestros clientes;

2) asegurar la salud de nuestros empleados y de nuestra comunidad.

 

Para garantizar este resultado, estamos haciendo lo siguiente:

 

- Servicios completos online   

Los canales de comunicación Vismaravetro permanecen activos y a disposición de todos los clientes, tanto profesionales como privados. Todos los días, 24 horas al día en estos enlaces:

 

> ¿Quieres configurar tu nueva cabina de ducha?

> ¿Necesitas un recambio de Vismaravetro?

> ¿Quieres ampliar la garantía de tu cabina de ducha?

 

Los canales sociales de la compañía también seguirán estando activos, publicando contenido y respondiendo a aquellos que también interactúan en Facebook, Instagram, LinkedIN, Youtube y Twitter.

 

- Servicio empresarial activo

Desde mediados de marzo, todo nuestro equipo administrativo, comercial, de atención al cliente, marketing y soporte de diseño comenzó la actividad con el teletrabajo.

A todos los efectos, los contactos habituales están a tu disposición, ya seas un distribuidor, instalador o fontanero.  

Puedes seguir comprobando el estado del pedido, crear ofertas y gestionar cotizaciones, así como solicitar la asistencia específica que necesitas.

 

Están también activos los soportes online Vismaravetro dedicados a arquitectos, diseñadores y profesionales de mobiliario de baño y cabinas de duchas.  

Estos incluyen la posibilidad de descargar todos los archivos 3D necesarios para esta actividad desde el portal Syncronia o haciendo solicitud directa a info@vismaravetro.it

 

- Producción suspendida

La parte de producción se suspende por el cumplimiento de la normativa, con la esperanza de reiniciarla tan pronto como la norma legal nos lo permita y, por supuesto, para garantizar la seguridad de todos nuestros empleados.  

Estaremos encantados de informarte lo antes posible, ¡también porque tendremos grandes noticias!

 

- Contacto humano disponible

Nuestro equipo se actualiza constantemente a través de videoconferencias, también está disponible para las necesidades y solicitudes que puedas tener con respecto a las cabinas de ducha Vismaravetro.

Sobre todo, tu referencia comercial y nuestra oficina técnica permanecen personalmente a tu disposición.  

¡Encontrarás a una persona de Vismaravetro para responderte!

 

Estamos seguros de que nuestro esfuerzo, unido al de todos vosotros, conducirá a bloquear la propagación de este virus, lo que nos permitirá desarrollar nuevos proyectos y nuevas ideas juntos.

 

Gracias a todas las mujeres y hombres de Vismaravetro.

 

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