Privacy Policy

Personal Data Processing Notice –

Informational document pursuant to article 13, Regulation (EU) 2016/679.

We are hereby providing you with the information regarding our processing of your personal data as required by article 13 of the European General Data Protection Regulation (EU Regulation 2016/679). This notice does not apply to other websites that can be visited via any links found throughout the site and, therefore, the Data Controller has no responsibility for these websites.

Pursuant to articles 4 and 24 of EU Regulation 2016/679, the Data Controller is Vismaravetro Srl, whose registered offices are in via Gramsci 8, 22066 Mariano Comense (CO) - Italy, e-mail:, telephone number: +39 0362 992244

Purpose of the processing Legal basis Data retention period Nature of provision
A) Navigation within this website Legitimate interest article 6, paragraph 1, letter f) GDPR
Activities strictly necessary for the operation of the site and provision of the platform navigation service
See cookie policy Required. Technical cookies are required to enable the data subject to interact with the site.
B) Registration to the newsletter to receive marketing communications. The data will be entered in the company’s CRM software. The Data Controller makes use of newsletter and promotional communication sending systems and their reports in order to compare the results of its communication efforts and, where necessary, improve them. Reports enable the Data Controller to know, for example: the number of readers, openers and unique clickers; the devices and operating systems used to read the communication; details on the activities of individual users; details about sent emails, delivered and non-delivered emails, and forwarded emails. The data are used to compare and where necessary, improve the results of our communication efforts. Consent article 6, paragraph 1, letter a) GDPR Until revocation Optional. If consent is not given, it will simply be impossible to send marketing communications
C) Request for information – on products, assistance, contacts, sales network, spare parts, suggestions, receiving catalogues Legitimate interest article 6, paragraph 1, letter f), GDPR 1 year Required. The data must be provided in order to be able to satisfy the Data Subject’s request


The personal data provided will not be disclosed
The data may be communicated to parties that act as Processors, independent Data Controllers or natural persons under the authority of the Data Controller and Processor in order to comply with the related contracts or purposes. More specifically, the data may be communicated to recipients in the following categories:- service providers managing the information system and communication networks of Vismaravetro Srl (including electronic email); - assistance and consulting Firms or Companies; - competent authorities in order to comply with legal obligations and/or public body provisions, on request; - for administrative/accounting purposes, the data may be transmitted to business rating firms providing solvency and payment habit analytics and/or subjects providing debt collection. Flexlite S.r.l. to process the requests regarding the Verio technology applied to the product. The list of designated Processors is continually updated and available at the registered offices of Vismaravetro Srl.

Data transfer to a third country and/or international organisation

Information of a personal nature will not be transferred to countries outside the European Union. Where consent has been given for marketing activities, transfer outside the European Union may occur. In such case, the data will be transferred in compliance with article 44 and following of EU Regulation 2016/679

Data subject rights

You may exercise your rights as set out in articles 15, 16, 17, 18, 19, 20 and 21 of EU Regulation 2016/679 by submitting your request to the Data Controller via the contact methods specified at the beginning of this privacy notice. In particular, you have the right, at any time, to ask the Data Controller access to your personal data, as well as to rectify, erase, and restrict processing of your data. In addition, where relevant, you have the right to object to the processing of your data and to withdraw your consent at any time. Withdrawal of your consent, however, will not affect the lawfulness of the processing carried out before your withdrawal. Where relevant, you have the right to the portability of your data and, in such case, the Data Controller will provide your data in a structured, commonly used and machine-readable format. Without prejudice to any other administrative and judicial remedy, if you believe that your data is being processed in breach of the provisions of EU Regulation 2016/679, you have the right to lodge a complaint with the Italian data protection authority (, as set out in article 15, letter f) of said EU Regulation 2016/679.

Date of update: 05 November 2020

Data Controller




We write you to share the actions taken by Vismaravetro to respond to the spread of Coronavirus Covid-19 and our commitment in such a difficult moment.


Two basic principles lie behind these actions:

1) keep a constant service to our customers;

2) ensure the health of our employees and our community.


We are active with:


- Full operation of online services   

Vismaravetro communication channels remain active to all customers, both professional and private. Every day, 24 hours a day at these links:


> Do you wish to configure your new shower enclosures?

> Do you need a spare part?

> Do you wish to extend the warranty of your shower enclosure?


The company's social media networks will also continue to be active, publishing and answering on Facebook, Instagram, LinkedIn, Youtube and Twitter.


- Online business services

Mid-March, our accounting, sales, customer support, marketing and design teams started smart working.  

Your usual contacts are reachable both for dealers and for installers or plumbers. You can check the status of your orders, ask for quotes and deal with offer, as well as require assistance.


Vismaravetro online supports for architects, designers and bath-wear professional people are also active.  

Among these, it’s possible to download 3D files from Syncronia portal or to direct requests to


- Temporary suspension of production

Further to the measures taken by the government, the production is temporarily suspended.  We hope to restart as soon as possible in accordance with the governmental directives in order to guarantee the health of all our employees.

We will be glad to inform you and to come back with some important news!


- Your contacts

Our team is constantly reachable through audio/video conferences. Do not hesitate to forward your requests on Vismaravetro shower enclosures.

Your commercial reference and our technical team remain at your service.  

You will always find a Vismaravetro person ready to answer you!



We are confident that the common effort will soon put an end to the spread of this virus allowing us to develop new projects and new ideas together.


All of the women and men of Vismaravetro team thank you for your cooperation and loyalty.


Good news is coming

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